Frequently Asked Questions (FAQs)
Welcome to Mooverly! By accessing or using our website, mobile app, or services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our platform.
1. Acceptance of Terms
By using Mooverly, you confirm that you have read, understood, and agree to these Terms of Use. If you do not agree, please refrain from using our services.
2. Eligibility
To use our services, you must be at least 18 years old or have parental/guardian consent if you are a minor.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information when creating an account.
- Any activity performed through your account is your responsibility.
4. Service Usage
- Mooverly connects customers with partnered restaurants for food delivery.
- Delivery times are approximate and may vary due to external factors.
- Mooverly reserves the right to refuse service to anyone at our discretion.
5. Payments and Refunds
- All payments must be made through the options available at checkout.
- Refunds, if applicable, will be processed according to our refund policy.
- Prices and availability are subject to change without notice.
6. User Conduct
You agree not to:
- Misuse our platform for unlawful purposes.
- Violate the intellectual property rights of Mooverly or its partners.
- Engage in fraudulent, abusive, or harmful activities.
7. Limitation of Liability
Mooverly is not responsible for:
- Errors or inaccuracies in order details provided by users or restaurants.
- Delays, damages, or losses during delivery caused by third parties.
- Any indirect, incidental, or consequential damages.
8. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Updates will be effective upon posting. Continued use of our services constitutes acceptance of the revised terms.
9. Termination
Mooverly may suspend or terminate your access to our services at any time, without notice, if you violate these terms.
10. Governing Law
These Terms of Use are governed by the laws of [Your Jurisdiction], and any disputes will be resolved exclusively in the courts of [Your Jurisdiction].
11. Contact Us
For questions or concerns regarding these Terms of Use, contact us at:
📧 Email: info@mooverly.com
📞 Phone: +94 71 110 3456
Thank you for choosing Mooverly. We’re committed to delivering delicious meals and exceptional service!
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